Quality

Our Network
Our network has the following Licences and Registrations:

  • WDA License (For human and veterinary products)
  • ISO 9001 (Quality Management System)
  • GPhc registration
  • NPA registration

 
Vehicles
Vehicles are temperature mapped to ensure the temperature in all corners of the vehicle is consistent, helping safeguard your products. To ensure timely deliveries and an uninterrupted service, we maintain spare capacity within our fleet and personnel at all times. Vehicle temperatures are tracked, allowing any temperature deviations to be identified and actioned as they occur.

Drivers
An integral component of our ISO 9001 Quality Management System, we aim to continually improve our services. Investing in our drivers through our training and development programme, we enhance their ability to service the requirements of our customers, with all drivers attaining full Good Distribution Practice certification, as required by MHRA guidelines. By employing all of our own drivers, we have created a team environment and a culture of customer focused service and support.

Our sister company, PDQ Specialist Couriers, are able to assist when a non-network, same-day or international service is required.